GDPR

We at Hydal Components AB believe that personal privacy is very important.
GDPR explains how we use and process the personal data collected. This applies to all types of personal data and data we collect – regardless of whether it happens online or off-line through the various channels we use in our communication.It can eg when an inquiry is made, via a personal meeting at the fair or other events, telephone contact, e-mail contact.
If you have questions about this, you are welcome to contact petra.olsson@hydal.com

Collection and use of information
We collect information from you when you visit our site and when you leave the site. The collected information includes your IP address and possibly your company name if you visit the page via a company’s IP address. On our website we collect information in order to optimize our website and to be able to offer our visitors correct information.
We also automatically receive and save information from your computer and web browser (as an IP address and the type of browser you are browsing with.)
Information we receive from you as a customer when your company includes a cooperation with us is name and address information, addresses for invoice and delivery, telephone numbers, e-mail addresses and possibly. your position in the company. Also payment information such as invoice information and BG number.

Other information collected:
When you get in touch with us, we can collect information about the following (though not always necessarily):
Person and contact information – name, invoice and delivery address, e-mail address, telephone number and position in the company.
Information about products / services – details regarding the products you bought or showed interest in.
Financial information – any credit, debt or negative payment history.
Historical information – previous purchases, payment and credit history.
Device information – IP address, browser information, operating system, platform.
Geographic Information – Your Geographic Location (When You Visit Our Website – Country, City)
The information we collect and the information you provide us is necessary to enter into a contractual relationship with us. Other information is necessary for other purposes, which are described next.

Use of information
The information we collect from you is used to:
Improve our website and customize it along the visitors.
Complete and improve our customer service and your need for service.

The main purpose of collecting other information is to be able to provide, perform and improve our services based on the following grounds:

To confirm your identity and verify your personal and contact details
Legal basis for this: Perform our contractual obligations to you.

To fulfill our obligations to our customers and suppliers, as well as to provide our customers and other stakeholders with information, products and services.
Legal basis for this: Perform our contractual obligations to you.

Ensuring that content is presented effectively to you and your device.
Legal basis for this: Perform our contractual obligations to you.

To perform risk analysis, prevent fraud and risk management.
Legal basis for this: Follow applicable law and other legitimate interests.

To comply with applicable legislation such as law on measures against money laundering and accounting laws.
Legal basis for this: Follow applicable law.

Security and privacy, third-party information and disclosure of information
In order to fulfill our commitment to you as a customer, we may share information with third parties such as suppliers or subcontractors, such as name, delivery address etc. We take all reasonable technical, legal and organizational measures to ensure that the data is handled safely to third parties.

We sell, trade, or otherwise transfer, no personally identifiable information to third parties other than those mentioned above. This also does not include a trusted third party that helps us operate our site or company, with the requirement that these parties agree to keep the information confidential.
We believe it is necessary to share information in order to investigate, prevent, or take action against illegal activities, suspected fraud, situations posing a potential risk to a person’s physical security, violation of our terms of use or other occasions when the law so requires.

How long do we save the data?
We save data as long as it is necessary to fulfill the purpose for which data was collected. Data is also saved as long as it is needed to enable us to carry out our commitments and as long as required by statutory storage times, especially with regard to accounting requirements.

Information Protection
We take a variety of security measures to protect your personal information. The computers / servers used to store personally identifiable information are stored in a secure environment. All data is processed within the EU / EEA.

Cookies
On our website we use cookies. These improve access to our site and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting the user’s interests. Our use of cookies is never linked to personally identifiable information on our site.

We use your e-mail address which we have registered to send information and updates regarding your order, related product information etc.

Information requests and rights
If you want to know which personal data we have stored on you, please send us a request.
You have the right to access your data and to verify the information we have stored about you. You also have the right to have your information corrected if there were any errors. You have the right to be deleted from our records if the data is no longer necessary for the purpose for which it was collected. However, there may be legal obligations that mean that we cannot directly delete data, for example from accounting and tax legislation. Should the case be so, data is blocked from being used for purposes other than fulfilling such legal obligations.

Consent
You accept our privacy policy by using our website as well as when you become a customer with us or send an inquiry.

Contact Us
HAP AB has corporate identity number 556267-3383 and we have our registered office in Vetlanda. Contact petra.olsson@hydal.com if you have questions about our personal data processing or about our data protection policy